Who we are
IOR is an Australian family-owned and operated business, dedicated to service and committed to local, hands-on relationships with our customers and suppliers.
We are passionate about making sure our hard-working customers across Australia can fuel up, keep going and keep growing.
Stewart Morland and Ross Mackenzie own IOR in partnership and work in the business every day. Stewart and Ross are passionate about customer service and have led IOR to improve our customer experience through down-to-earth focus and industry-leading innovation.
Our business was founded in the small town of Eromanga, Queensland in 1984, with the construction of the Eromanga Oil Refinery. It was the vision of Stewart and Ross to expand IOR’s offer with convenient 24-hour Diesel Stops that would service remote areas of Australia. The first Diesel Stop was opened in 2005 in Winton, Queensland. As we aim to serve more customers, in more places, we now have over 70 Diesel Stops across Australia and are opening new ones all the time.
Our many regional depots are operated by the local community members. They distribute bulk fuel to surrounding communities and regionally-based industries, such as the long-distance transport, farming, local councils, mining and oil and gas.
We’ve always believed in continued innovation to offer the best service to our customers. This has led us to the development of fully integrated fuel management services, fluid storage and handling solutions, such as frac tanks and much more.
Aviation fuels were added to our business in 2014 to expand and strengthen our services to remote and regional areas. We operate several refuelling facilities in rural and regional airports and deliver bulk aviation fuels to our customers’ sites.
IOR is dedicated to safety—for ourselves, our customers and the community—and it is our highest priority. We continuously invest in upgrading our fleet to improve the environmental and safety impacts of our trucks. Our aviation fuels are delivered using dedicated fleet and equipment to minimise contamination. At the same time, we continue to upgrade our depots and diesel stops to higher standards to improve safety and customer experience.
InnovationWe push the bar to continuously develop and improve how we help our customers.
SafetyWe create a safe workplace for our team members and our customers.
TeamworkWe achieve stronger and more cohesive outcomes for our customers by working together as a team.
IntegrityWe are honest and do the right thing, even when nobody’s watching.
CommunityWe’re more than a fuel supplier, we contribute to local communities by supporting organisations that save lives and improve people’s wellbeing.
Moving into the future
We see continued expansion of our Diesel Stops across Australia as part of our commitment to sustaining and growing our outback communities. We continue to invest heavily in research and development to provide integrated fuel access, storage and management solutions to meet the specific needs of our customers.