We're Here to Help.
Find the quickest way to get in touch, find your answers, or access your documents. IOR's support team is available 24/7.
EXPLORE IOR:
Submit a general enquiry or call our team on 1300 457 467. Our local customer service team is ready to assist.
Search our comprehensive knowledge base for quick answers to common account, billing, and operational questions.
Find your nearest IOR office and speak directly with your local IOR representative.
Pay your IOR fuel account invoice securely online via credit card or view instructions for Electronic Funds Transfer (EFT).
Log into your secure portal to access your live account balance, download recent invoices, statements, and view delivery documentation 24/7.
Access policy documents, Safety Data Sheets (SDS), and direct debit forms.
