SUSTAINABILITY, HSE & ESG

Responsible operations. No shortcuts.

IOR operates in a high-risk, highly regulated industry, and we take that responsibility seriously. Our certified management systems, governance policies and practical operating standards help us manage risk, protect people, reduce environmental impact and operate responsibly across Australia.

EXPLORE IOR:

Responsible Operations

Practical Controls

40+ Years

Operating Experience

Certified Systems

Independent Verification

Governance Standards

Clear Accountability

INDEPENDENTLY CERTIFIED

Verified by QAS International.

IOR’s management systems are independently certified across occupational health and safety, environmental management, quality and integrated management.

Occupational Health & Safety

ISO 45001:2018

An internationally recognised standard for workplace health and safety management systems.

Environmental Management

ISO 14001:2015

Supports IOR’s approach to identifying, managing and reducing environmental risks across our operations.

Quality Management

ISO 9001:2015

Supports consistent delivery of products and services that meet customer, operational and regulatory requirements.

 Integrated Management System

PAS 99:2012

Provides a framework for managing quality, environment, and health and safety through one integrated system.

OCCUPATIONAL HEALTH & SAFETY

Safety built into the way we work.

 IOR is committed to providing safe workplaces for our team members, customers, contractors and visitors. Operating in the fuel industry means managing risk every day, from transport and storage to terminal, depot and customer site activity.

Our approach is built on practical procedures, consultation, training and continuous improvement. Team members are supported to identify hazards, manage risks, follow safe systems of work, and speak up when something does not look right.

ENVIRONMENTAL MANAGEMENT

Managing environmental risk responsibly.

IOR holds third-party certification from QAS International for ISO 14001:2015 Environmental Management. This certification supports our approach to identifying, managing and reducing environmental risks across our operations.

We work across metropolitan, regional and remote Australia, often in communities where fuel supply is essential to local industry, transport and services. Our environmental approach focuses on responsible operations, practical controls, compliance, and ongoing improvement in the way we store, transport and deliver fuel.

COMPLIANCE DOCUMENTS

Policies, terms and compliance documents.

Access IOR’s governance policies, legal terms and compliance statements. These documents outline the standards, responsibilities and operating expectations that support the way we do business.

GOVERNANCE & ETHICS

Whistleblower Policy

IOR’s approach to ensuring reports of suspected misconduct are handled appropriately and safely.

Modern Slavery Statement

IOR Group’s annual statement on actions taken to address modern slavery risks in our operations and supply chain.

Community Code of Conduct

Standards of behaviour IOR expects from its team members, contractors and partners in the communities where we operate.

Privacy Policy & Notice

How IOR collects, uses and protects personal information in accordance with the Privacy Act 1988.

LEGAL & COMMERCIAL

Fuel Supply Terms

Standard terms and conditions governing IOR fuel supply agreements.

Purchase Order Terms

IOR’s standard purchase order terms and conditions for suppliers.

Road Transport Services Terms

Terms and conditions applicable to IOR road transport services.

IOR’s certified management systems support safe, compliant and responsible fuel supply across Australia. Talk to our team about fuel supply, account options, or the right solution for your operation.