SUPPORT & CONTACT
We're Here to Help.
Find the quickest way to get in touch, find your answers, or access your documents. IOR's support team is available 24/7.
EXPLORE IOR:
How Can We Help?
Contact Us
Submit a general enquiry or call our team on 1300 457 467. Our local customer service team is ready to assist.
Help Centre & FAQs
Search our comprehensive knowledge base for quick answers to common account, billing, and operational questions.
Regional Contacts
Find your nearest IOR office and speak directly with your local IOR representative.
Make a Payment
Pay your IOR fuel account invoice securely online via credit card or view instructions for Electronic Funds Transfer (EFT).
Account Tools & Resources
Customer Portal Login
Log into your secure portal to access your live account balance, download recent invoices, statements, and view delivery documentation 24/7.
Policy & Form Downloads
Access policy documents, Safety Data Sheets (SDS), and direct debit forms.
